Services



List of our service types and quality assurance processes.

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Service Types

service international

International Sales

Pharmaceutical companies’ price structures/policies and customs tariffs predominantly effect the accessibility of pharmaceutical products worldwide. Even though every patient and person in need have the right to access the medicine they need, the number of people deprived of reaching their cure keeps increasing by the minute. 

We, as Monde Pharma, aim to right this wrong as much as possible. We are thriving to meet the patients’ needs by being a constant supplier to the pharmacies; other pharmaceutical warehouses, medical centers, hospitals in other countries. This concrete business partnership we have with them is based on being reliable, honest, quality-driven, quick and also on our ability to offer solutions to any logistics problems they might have.

service shipment

Shipments / Deliveries

Pharmaceutical products are not your everyday courier items; the nature of these rely heavily on intricate science and needless to say, they should be handled as such. This makes shipments and deliveries a key process. Monde Pharma keeps the customer satisfaction at 100% rate by never failing to offer the optimum packaging and delivery method; each designed to fit the customer’s unique location and requirement. The delivery of the order will not entail anything but the lightest possible parcel with the strongest possible packaging; and of course the ordered pharmaceutical.

service shipment
service pres

Named Patient Service

Importing medicine without local registration is allowed in some countries in the world, with Latin American countries being the primary ones. We as Monde Pharma only focus on our customers’ needs, regardless of the order quantity. It can be a single box or a vial; or a 100K pieces order; it is our sole aim to satisfy the medicinal needs of people who don’t have access either due to unaffordable prices or complete absence of the product.

service 6

Re-Export

Turkey can be described as a medication capital of  the World, here you may find almost all of the branded medicine for very affordable prices, enabling our clients to  satisfy their pharmaceutical needs from the Turkish Market.

Nonetheless there are medicines, even if they are a small minority, that are not available in Turkish Market or have high prices.  In order to solve this problem, thanks to its large supplier network, Monde Pharma provides the necessary medicines and makes sure to transmit them the fastest and safest way.

service 6
service 5

Bonded Cargo

Bonded Cargo is a shipment method related to re-exporting. While our operations handling from Istanbul Airport during re-export transactions, Bonded Cargo allows us to do same operations in any free zone of the World. Remember that the advantage of Bonded Cargo is cargo that has not yet been paid for in terms of tax and duty.

As Monde pharma we use Bonded Cargo method to help our clients in order to  help solve any tax and/or customs problems in their home countries.

Quality Assurance

service cold

Cold-chain Room (Temperature 2-8°C) & Refrigerators

Our products, each are preserved under their own specific requirements in our cold-chain rooms, sealed rooms and refrigerators.

service 8

Packaging and Delivery

We have emphasized these a few times already but due to their importance in our field, we can’t stress the importance of packaging and delivery enough; we follow through each request we receive, until a solution to each specific need is found and applied. Each order and shipment is unique in their own way and we study each one in detail before even quoting the prices. Shipping to different countries with their own geological conditions, proximities, customs regulations involve the  know-how and careful planning we are offering to our customers. 

service 8
service 4

Constant Follow-up and Record Keeping

In the pharmaceutical sector extra care and attention must be paid to storage and protection measures, constant data recording and following up on the collected data are crucial in our business. In order to regulate and maintain our storage conditions we have an online tracking system, which provides surveillance over temperature and humidity so that we can intervene if a change occurs. We review the statistics on a daily basis to ensure the products are 100% secure.

service 2

Well-Established Distribution Practices

All our operational procedures are carried out according to the European GMP. 

service 2
service 1

Operating ITS /Pharmaceuticals Track & Trace System

All products purchased by Monde Pharma provided from the initial manufacturers or their marketing partners. All products are tracked by ITS (Medicine Tracking System).

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